Messages is available only to licensed agents of HomePros and HomePros Advantage with an active TrueTopProducer account. If you leave the brokerage, Messages stops working for your connected Page, and you should disconnect it.
You must be an admin of the Facebook Page you connect, and connecting its Instagram account requires that account to be a professional account linked to that Page. Logging to Follow Up Boss requires your own Follow Up Boss API key in TrueTopProducer.
You write every reply sent through Messages, and you are responsible for it. That includes following:
HomePros does not review your messages before they are sent.
Messages works through Meta's tools and depends on them. Meta's limits, such as the 24-hour reply rule, apply. If Meta changes or limits access, parts of Messages may stop working.
Conversations are logged to your own Follow Up Boss account. Those records are yours. Disconnecting from Messages does not delete them.
HomePros may change, pause or stop Messages at any time, with or without notice. HomePros may disconnect a Page that breaks these terms.
Messages is provided as is. Delivery depends on Meta and Follow Up Boss, and messages can be delayed or missed. Always check your Page and Instagram directly for anything urgent.
HomePros is not liable for missed, delayed or misdelivered messages, or for any indirect, incidental or consequential damages. HomePros's total liability for Messages is limited to the amount you paid for Messages, which is currently $0.
These terms are governed by the laws of the State of Arizona.
How we handle data is described in our Privacy Policy.
HomePros, 9059 W McDowell Rd, Suite 200, Tolleson, AZ 85353
broker@homeprosarizona.com